Legal

Privacy Policy

What we collect when you send an enquiry, why we collect it, and the choices you have.

Last updated: September 2026

This policy explains how Jatayu Global Overseas ("we", "us") handles personal information collected through this website. We follow the principles of India's Digital Personal Data Protection Act, 2023.

What we collect

When you send an enquiry or complete the quick check, we collect:

  • Your name and phone number (required), and your email address if you give one.
  • The country and level of study you are interested in, and any message you write.
  • If you use the quick check, your answers (for example your marks range, English test status, timeline and budget range).
  • A record that you agreed to be contacted, with the date and time.
  • A scrambled (hashed) form of your connection address, used only to stop spam. We do not store your raw IP address.

Why we collect it

  • To contact you about your enquiry and offer counselling.
  • To prepare for your counselling session, so we can give useful advice from the first call.
  • To protect the website from spam and misuse.

We use your details only for these purposes. We do not sell your information.

Your consent

We contact you only because you ticked the consent box on the form. You can withdraw your consent at any time by contacting us (details below), and we will stop contacting you.

If you are under 18, please ask a parent or guardian to send the enquiry on your behalf.

Who can see your information

Our counsellors can see your details. We use trusted service providers to run the website and to alert our team about new enquiries, for example website and database hosting, and email or messaging services. They process your information only to provide those services. Some of these providers may store data on servers outside India.

We may share your information with a university or another organisation only if you ask us to as part of your application.

How long we keep it

We keep enquiry details for up to 12 months after your last contact with us, unless you become a student with us, in which case we keep the records needed to support your application. You can ask us to delete your details sooner.

Your rights

You can ask us to:

  • tell you what personal information we hold about you,
  • correct anything that is wrong or out of date,
  • delete your information, and
  • stop contacting you.

Cookies and tracking

This website does not use advertising or tracking cookies. A sign-in cookie is used only by our staff to access the private enquiries page. If we add website analytics in future, we will update this policy.

Contact us or raise a concern

To use any of your rights, or to raise a concern about how we handle your information, contact us:

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

WhatsApp